Shipping and Returns
Shipping
All MERS Skincare orders are carefully packed and prepared by hand. Orders are usually processed within 2–4 working days. During busy periods or product launches, processing times may be slightly longer.
Once your order has been dispatched, you will receive a confirmation email with delivery details where applicable.
UK Delivery
We currently only ship within the UK. Delivery times may vary depending on the courier or postal service used. Please allow extra time during weekends, bank holidays and busy seasonal periods.
Standard UK Delivery: 2–4 working days
Free UK delivery on orders over £50.
What is your return policy?
Be clear, be confident and don’t overthink it. The beauty of your story is that it’s going to continue to evolve and your site can evolve with it. Your goal should be to make it feel right for right now. Later will take care of itself. It always does.

